HOME > Shipment and Return Policy


Shipping Policy

Orders are shipped via U.S. Postal Service (USPS) Priority Mail or UPS Ground for the 48 contiguous states. For Alaska, Hawaii and international addresses, orders are shipped via USPS Priority Mail only. Free Shipping applies for orders over $35.00 to one address within U.S. For orders under $35.00 a shipping fee is applied.

Please call us if you have special shipping needs. We will be happy to give you a quote. We generally ship orders within 3 business days after the order is confirmed. Occasionally, high volume orders require several additional days for shipping.



Return Policy

We do not accept returns and/or exchanges. If your shipment was damaged in transit or if you received the wrong items; please call or email us within 30 days of receiving the package.


Email Address: info@shuharicafe.com



Payment Policy

Your order of SHUHARI Matcha Café products are placed through our secure website. We accept Visa, Mastercard, Discover, and SHUHARI eGift Cards.